Legal Practices

24/7 AI Legal Answering Services for Law Firms

AI Answering handles inbound calls, legal intake, appointment scheduling, and client follow-up so your firm captures every opportunity, around the clock.

  • 1 Month Free Trial
  • Cancel anytime*
AI Answering Legal Support Chart

What AI Answering Does for Law Firms

AI Answering handles the full call lifecycle for law firms from first contact to booked consultation so your team can focus on cases, not phone queues.

Inbound Legal Call Answering

Every inbound call is answered immediately by an AI agent trained on your firm's intake criteria. Identifying case type, capturing caller details, and routing the call based on your defined rules.
What it does:
  • Instantly greets prospective clients
  • Identifies case type and urgency
  • Captures all relevant case details
  • Syncs data directly to your CRM or case management system
  • Escalates to a live agent at any time

Outbound Legal Calling

AI Answering handles outbound calls so your team doesn't have to chase leads, incomplete intakes, or missing documents manually.
Used cases:
  • Case qualification follow-ups
  • Appointment reminders
  • Missing document requests
  • Follow-ups on incomplete intake forms
  • Re-engagement calls
  • Chase calls for insurance info, police reports, or medical records

Appointment Scheduling

Automated scheduling that fills your consultation calendar while respecting attorney availability and practice priorities.

Your firm stays organized without manual scheduling.
Includes:
  • New consultation booking
  • Rescheduling and cancellations
  • Automated SMS/email confirmations
  • Multi-step reminders to reduce no-shows
  • Integration with Google Calendar, Outlook, Calendly, Clio, and more

Legal Intake Processing

Every firm's intake is different. We configure intake workflows for your specific practice area so the AI asks the right questions for every case type.
Collected documents:
  • Personal injury
  • Immigration
  • Family law
  • Employment law
  • Workers’ compensation
  • Criminal defense
  • Corporate & business law
  • And more

Legal Document Collection

The AI sends secure SMS or email links to collect documents from callers, then organizes them for your team's review.
Documents commonly collected:
  • Accident and police reports
  • Medical records and bills
  • Insurance policies and correspondence
  • Employment records
  • Contracts and agreements
  • Court documents
  • Photo and video evidence
  • Government-issued identification
  • Existing legal documents

Case Qualification

Not every caller is the right fit. AI Answering screens callers against your firm's intake criteria before a case ever reaches an attorney.

Qualification flows are configured per practice area, so the AI asks the right questions for personal injury, family law, immigration, and more.
What it does:
  • Identifies case type and urgency instantly
  • Asks intake questions based on your practice area
  • Captures caller details and case facts automatically
  • Flags urgent and high-priority inquiries
  • Routes qualified leads using your firm’s rules
  • Transfers complex calls to the right team member

Analytics Dashboard

See how your firm is performing across every call, intake, and appointment with real-time reporting built into the platform.
Metrics include:
  • Call volume & outcomes
  • Qualified intakes
  • Appointment bookings & show rates
  • Document collection performance
  • SMS & email engagement
  • Lead conversion rates
  • Case type trends
  • Contact database growth

Integrated Contact Database

Every call, message, document, and note is stored in one clean, searchable system.

The platform is built on SOC 2 Type II certified infrastructure and meets HIPAA compliance requirements. All data is securely stored and accessible only to authorized team members.
Include:
  • Full caller history
  • Case notes
  • Organized document folders
  • Easy CRM export

Law Practice Areas We Support

Bankruptcy
Litigation
Personal injury
Corporate
Estate planning
Real estate
Compensation
Family law
SSDI
Criminal defense
Immigration
Transactional
Labor and employment
Intellectual property
Hear It In Action

Hear an AI Voice Agent Handle a Legal Intake Call

Listen to how AI Answering handles real intake calls for law firms covering case type, caller details, and next steps, the way your firm would.

Why Law Firms Choose AI Answering

Always Available

Every patient call is answered. During office hours, after hours, and during high-volume periods.

Bilingual Support

AI conducts natural conversations in English and Spanish, without delays or workarounds, so you never lose a job because of a language barrier.

HIPAA & SOC 2 Type II Compliant

Communications are encrypted, securely stored, backed by a BAA, and built on SOC 2 Type II certified infrastructure included with every plan.

Human Escalation

When a call needs a real person, AI transfers seamlessly to your staff with full call context already captured.

Customizable Workflows

Call scripts, intake flows, and routing rules are built around how your practice actually operates.

Consistent Call Handling

Every caller gets the same professional experience regardless of call volume or time of day.

How to Get Started

Works With the Tools You Already Use

AI Answering syncs your calls, contacts, & appointments with platforms your business already runs on. No manual exports, no duplicate entry.

Plans & Pricing

AI Answering vs. Traditional Receptionists and Call Centers

Compare availability, cost, scalability, and client intake performance to see how AI Answering helps firms operate more efficiently.

Feature
Availability
Hours of operation
Consistency
Call-to-call reliability
Legal intake
Configured by practice area
Caller qualification
Screens before attorney review
Languages
Supported without extra cost
Outbound follow-up
Automated reminders and requests
Scalability
Handles volume spikes
Dashboard visibility
Logs, transcripts, outcomes
AI Answering
24/7
English and Spanish
Traditional Call Center
Business Hours Only
Typically English only
Feature
Availability
Hours of operation
Consistency
Call-to-call reliability
Legal intake
Configured by practice area
Caller qualification
Screens before attorney review
Languages
Supported without extra cost
Outbound follow-up
Automated reminders and requests
Scalability
Handles volume spikes
Dashboard visibility
Logs, transcripts, outcomes
24/7
English and Spanish
Feature
Availability
Hours of operation
Consistency
Call-to-call reliability
Legal intake
Configured by practice area
Caller qualification
Screens before attorney review
Languages
Supported without extra cost
Outbound follow-up
Automated reminders and requests
Scalability
Handles volume spikes
Dashboard visibility
Logs, transcripts, outcomes
Business Hours Only
Typically English only
Starting monthly cost
Annual cost
Setup time
Cost
From $197/mo
From $2,364/yr
Days
$4K+/mo
$50K-$100K+/yr
Weeks
Monthly cost
Annual cost
Setup time
Cost
$197/mo
$2,364/yr
Days
$4K+/mo
$50/100K+/yr
Weeks

Every Missed Call Is a Missed Case. Let's Fix That.

AI Answering handles inbound calls, intake, scheduling, and follow-up so your firm stops losing leads to voicemail and slow response times.

Start with one month free. No credit card required.

All Your Questions, Answered

FAQs About Answering AI

 Is AI Answering compliant with attorney-client privilege?
Can the AI handle complex legal intake?
What happens if a caller needs to speak with an attorney immediately?
Will callers know they're speaking with AI?
How does it handle Spanish-speaking callers?
Can I customize intake questions for different practice areas?
Does it integrate with Clio and other legal software?
What if we're already using another answering service?